Get To Know Us
Why We Do It
Mission Statement
Pacific Linen strives to be New Zealand’s very best hirer of speciality linen and co-ordinates by focusing on supplying the best quality of products, maintaining high standards of quality control and offering our valued clients the most efficient and reliable service.
Objective
Ultimate customer satisfaction is achieved through combining our extensive industry knowledge, our comprehensive range of products, dedicated customer service and booking systems with our in-house processing and manufacturing to ensure customer expectations are exceeded.
Eco Friendly
Reduce Reuse Recycle.
We are committed to the 3R’s principle – Reduce, Reuse and Recycle. Through Pacific Linen’s business model, we aim to contribute to the sustainable development of society and that of the environment with which we interact.
We reduce the amount of energy we use by utilising energy efficient machinery for example by using high spin washers to reduce the amount of drying energy used. Most of our textiles are polyester blend which uses less water in the wash cycle and, as a result needs less heat in the drying and ironing cycle. Difficult stains are removed with spot-cleaning using bio-degradable chemicals like Citrus cleaner and some proven old-fashioned low impact natural solutions that reduce the chemical output from the washing process.
When table linen is damaged or has stains that can’t be removed, where possible we cut them down to the nearest usable size and reuse them in our rental stock.
The majority of our waste is sent to a recycle facility, including paper, plastics, polythene and cardboard.
Our Team
Meet our exceptional team, a group of dedicated professionals who share a passion for creating unforgettable experiences.
Each team member brings a unique set of skills and expertise, especially crafted to cater to your individual linen need.
With years of experience, a “can do” attitude and tricks of the trade, we take pride in transforming every celebration into a masterpiece.
Gaylene Ashby
Owner/Director – North Island Operations
Jo Staveley
Owner/Director -South Island Operations
Mary Walsh
Sales Manager – North Island
Rebecca Togiaua
Customer Care/Operations – North Island
Camila Volpe
Events Manager – South Island
Kate Wast
Administration – South Island
Rochelle Budweizer
Hospitality Manager – South Island
Susan Rodulfo
Customer Own Goods Manager
South Island
Our History
How We Came To Be
Our linen trade, laundering textile care connection and love of all things linen stems from our founding Directors, Gaylene Ashby and Jo Staveleys, Great Grand Mother, Kate Rodgers. Wind back to 1901 and the arrival of Kate to our shores, Kate was also in the linen trade being formerly in the employ of the world famous, Royal Irish Linen Warehouse in Belfast, Northern Ireland. The linen tradition continued over the years until Gaylene and Jo’s wonderful Mother, Carol run her own “Tender Care” Laundry in Papakura and the girls used to help out thus learning the linen trade, custom manufacturing, small mending and fabric care on the job. Next chapter, 1997 they were approached by Carlton Party Hire attempted to source white tailored chair covers as none available to fit their chairs in New Zealand so they swung into action, measuring and custom designing and manufacturing viable and sustainable covers, they were an absolute hit with the brides and subsequently changed the look of New Zealand’s Wedding Banquets and special celebrations by transformed many a hideous venue chair, instantly illuminating and elevate many dark and drab venue spaces forever.
Those very same white tailored fabric chair covers are still in great hire condition today now proudly hang in our Auckland Workroom as a fond reminder of our small beginnings, the hard work, ingenuity and constant commitment to bring vast and sustainable linen hire options to the wedding, event and hospitality industry by our amazing founding linen ladies, Gaylene and Jo, still actively supported by their Mother, Carol.
CHARITY, INDUSTRY & COMMUNITY SUPPORT
Pacific Linen values it’s ability to be able to support worthy charities by dressing their Black Tie fundraising balls & other events with our products to help create that really special event. These are some of the charities we have supported over the years.
ASSOCIATION MEMBERSHIPS
our partners
